• The Sal Woods Resort and Spa respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address, marital status, telephone number, credit card particulars and the like, shall be entitled to privacy and kept confidential.
• The Sal Woods Resort and Spa assures you that your personal information shall not be permitted to be used/disclosed, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.
• The Sal Woods Resort and Spa assures you that in the event of your personal information being shared with its subsidiaries, business associates etc., such sharing of information shall be for the purpose of doing the intended business with you.
• The Sal Woods Resort and Spa reserves its rights to collect, analyze and disseminate aggregate site usage patterns of all its visitors with a view to enhancing services to its visitors. This includes sharing the information with its subsidiaries, and business associates as a general business practice.
• In the course of its business The Sal Woods Resort and Spa may hold online contests and surveys as permitted by law and it reserves its right to use and disseminate the information so collected to enhance its services to the visitors. This shall also include sharing the information with its subsidiaries and business associates as a general business practice.
• If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact The Sal Woods Resort and Spa at firstname.lastname@example.org.
• While The Sal Woods Resort and Spa assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment.
• Cookies:- To personalize your experience on our website or to support one of our promotions, we may assign your computer browser a unique random number called a cookie. “Cookies” enhance website performance in important ways like personalizing your experience, or making your visit more convenient. Your privacy and security are not compromised when you accept a “cookie” from our website. The Sal Woods Resort and Spa does not use “cookies” to collect personal information. “Cookies” cannot read data from your computer’s hard disk or read cookie files from other websites.
• Check-In time is 2 noon and Check-Out Time is 11 a.m.
• If our Check-In/Out timing does not suit your holiday program, kindly inform us about the same. Necessary room allotments can be arranged on prior information, subject to availability, and may be chargeable by us directly.
• Cancellation or Alteration in bookings is entertained. But prior information is required at least a week before your Check-In date. Kindly also refer our Reservation/Cancellation or Amendment Policy.
• Please carry a valid government issued photo identity and address proof with you for Check-In Procedure. PAN Card is not accepted as a valid Identity Card.
• The Credit/Debit Card Holder should be one the travelers, if you have booked with us using any one of the later.
• We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is resulted from a mistake or error.
• We may charge compulsory gala dinner supplement on Christmas / New Year’s event or other festive periods. The needs to be cleared separately.
• Breakfast timings are 8:30 – 10:30 am henceforth all requests will be chargeable.
• Cancellations made 15 or more days before check in date will be free.
• Cancellations made more than 7 days in advance but less than 15 days will incur a cancellation charge of 1 nights tariff.
• No shows and cancellations made 0 to 7 days in advance will incur 100% charge of the booking.
• In case of a full refund on cancellation, there will be a deduction of approximately 10% as payment processing charges.
Note : Above are the cancellation rules but we will put our best possible efforts to waive/minimize the cancellation charges.
• Amendments will be treated as cancellation.
• Any refund will take at least 15 days to process.